SESSION I
- Introduction to the issues facing aerospace governance today. From a CEO’s perspective, what keeps you up at night? What can happen that the C-Suite/Board should know but finds difficult to learn about. Encouraging reporting of ideas, innovations and problems. Intentional misdeeds, squashing good ideas, cultural differences in approach.
- Emerging trends in corporate liability from governance issues and risk management strategies. Summary of legislation introduced over the past 10 years. Examples of major governance failures that could have been caught. The risk to reputation, safety and finance. The list of issues is long – covering malpractice, product liability, project failure, wrongdoing. Truly ‘not knowing’ is no longer an acceptable answer resulting in corporate and personal civil and criminal liability but there are strategies to prevent, minimize or defend.
SESSION II
- How we find out today, and why that is not enough. What prevents us from finding out.
- Presenting the results of years of research and practice in advising the C-Suite/Board about issues of governance – the lost opportunities of ideas and innovations not acted upon, the consequences of not uncovering wrongdoing. How do board members and C-Suites react? What do they really want? How does this translate down through the organization?
- Presenting results of a global survey of managers and above on aviation integrity. Discussing the issues that are presented, current methods reported, lack of knowledge of the issue and some interpretation of where first efforts should be focused. Discussion of organizational attributes that contribute to the difficulty.
SESSION III
- Proper analysis of information and data gathered.
- Presentation and discussion of issues related to identifying useful versus non-useful data. Testing for frequency, patterns and veracity of reports. Determination of who should receive what information and how that information should be acted upon.
- Identifying trends in a central location. A field managers perspective from systems operations control, safety and compliance audits, environmental responsibility and incident investigations.
- Demonstration of Virtual Open Door during the break.
- Small discussion groups looking at issues.
SESSION IV
- Implementing solutions that meet the new governance expectations
- The process implementation - Ideas and techniques for handling governance issues, crossing the organizational boundaries, determining workflow for ideas, innovation and wrongdoing. Methods to encourage participation, cultural norms that allow a vibrant system of reporting flourish.
- The human implementation - Issues of leadership that affect governance. Delivering ideas from years of practice coaching senior managers. How to enroll the organization, how to reward reporters and responders.
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